Being an Account Manager at Gillco Ingredients is no easy feat. Not only are they managing existing customer accounts, they are technical specialists for the ingredients we sell (and we sell a LOT of ingredients!). Matt Berry, Senior Account Manager, has a visible passion for the ingredient industry. His knowledge about Gillco’s product offerings paired […]
Company Culture
Spotlight: Charlet Cota, Systems & Operations Administrator
Information Technology (IT) plays a crucial role in how well any business operates. Charlet Cota, Systems and Operations Administrator at Gillco, ensures that every system we use is operating as efficiently as possible for every employee. Charlet’s role is an important piece to the Gillco puzzle – when our processes are operating as they should […]
Spotlight: Maria Troncoso, Sales Support Specialist
At Gillco, our goal is to make customer experience our #1 priority. All departments work together to ensure we’re achieving that goal on a daily basis. Our Sales Support Specialist, Maria Troncoso, plays a crucial role in making sure our customers’ sales requests are being fulfilled in a timely manner. Whether it’s sending out sample […]
Spotlight: Justin Heman, Customer Service Representative
To us at Gillco, Customer Service is more than a department. Excellent customer service is our mission in everything we do. Justin Heman, Customer Service Representative, uses confidence, communication and patience to ensure every Gillco customer is treated respectfully. Learn more about Justin’s background and why he loves working with our customers! 1. Give us […]
Spotlight: Karla Amaya, Purchasing Agent
Ensuring we have the correct inventory of ingredients for our customers, the ingredients are located in the warehouses they need to be and logistics are running smoothly is an essential part of how Gillco operates. Without Karla Amaya, Purchasing Agent at Gillco Ingredients, none of this would be possible. Learn more about Karla and all […]
Spotlight: Katie Merrihew, Inside Sales Representative
The main goal for our sales team at Gillco is to help provide ingredient solutions. In order to do this, we must build relationships with our customers and ultimately learn about the food or beverage product they are producing. Katie Merrihew, Inside Sales Representative, communicates with companies nationwide to learn about ways she can help. […]
SPOTLIGHT: JANET VILLAGRANA, CUSTOMER SERVICE MANAGER
At Gillco, delivering the best customer service in the business is one of our core values. Janet Villagrana, Customer Service Manager, coaches her team to work together, think strategically and always put customer satisfaction first. During this challenging time of working remotely, the Customer Service team has been communicating consistently through Microsoft Teams, which has […]
KIDS IN CORONAVIRUS QUARANTINE: HOW TO KEEP THEM ENTERTAINED AND LEARNING
For every parent with children, this period of social distancing means a lot of time at home with your little ones. Whether you’re working or not, it’s a challenge. And each day comes with the question…how am I going to keep my kids busy today? One of our Gillco employees has been getting creative in […]
Spotlight: Accounting Clerk, Sayda Gomez
Accounting plays a vital role in running a business, big or small. Whether it’s tracking incoming payments, answering any customer inquiries or reviewing credit applications, Gillco’s Accounting Clerk Sayda Gomez keeps us on track. Her organization skills and attention to detail ensure we’re keeping all of our financial records clean and up to date and […]
SPOTLIGHT: SALES COORDINATOR, MARLEY LIVELY
In order for Gillco to be successful, it’s crucial that all departments stay connected and work together, with the main goal being to deliver the highest quality ingredients and service to our customers. Gillco’s Sales Coordinator, Marley Lively, plays a key role in facilitating interdepartmental communication to ensure that our sales team is delivering information […]