As an ingredients distributor, we understand the needs and challenges that food and beverage manufacturers face when it comes to purchasing ingredients. It isn’t as easy as it may seem – there are many steps and processes, and we get that. At the end of the day, we want our customers to feel supported every […]
Customer Service
SPOTLIGHT: JANET VILLAGRANA, CUSTOMER SERVICE MANAGER
At Gillco, delivering the best customer service in the business is one of our core values. Janet Villagrana, Customer Service Manager, coaches her team to work together, think strategically and always put customer satisfaction first. During this challenging time of working remotely, the Customer Service team has been communicating consistently through Microsoft Teams, which has […]
CUSTOMER SERVICE SPOTLIGHT
We’ve all been in a situation that requires help from a Customer Service Representative. Whether you’re eager to receive that new coffee maker you ordered and want to know when it will deliver, or the picture frame you bought from Amazon was broken when you opened the box – there are various situations that require […]